Career Progression

• Travel/Cruise Agent
• Hotel Manager
• Event Planner
• Sales and Marketing Manager
• Center Manager
• Entertainment Manager
• Marketing and Public Relations

Assessment

Must completed in order to receive the certificate

• Source and use information on the tourism and travel industry.
• Work effectively in hospitality service.
• Enhance customer service experiences.
• Lead and manage people.
• Show social and cultural sensitivity.
• Manage conflict.
• Manage finances within a budget.
• Interpret financial information.
• Implement and monitor work health and safety practices.